You can fill out the follow British Gas complaint forms online, or mail a letter to the following address: British Gas Plc
Managing and paying your bills, monitoring energy usage, submitting meter readings and requesting a smart meter can all be done through My Account. British Gas Services, PO Box 177, Stockport, SK1 2FB. British Gas,Complaints Management Team,PO Box 226,Rotherham,S98 1PB. It’s only open Monday to Saturday during the day: To talk to someone about buying and installing a boiler from British Gas, or replacing a British Gas boiler, call 0333 202 9450 Monday to Friday from 8am-8pm or Saturday from 8am-6pm. Changing suppliers is quick, easy and free! If you have already lodged a complaint, you may also have been given a unique case number. Talk to a real person - FastYou won't have to talk to a machine or wait on hold for hours. If you are interested in getting this service contact this number. Use the phone number 0333 202 9802 during the week from 8am to 8pm, Saturday 8am to 6pm, or Sunday 10am to 4pm. When you call you’ll need to have a few details to hand: the date you’re moving, your current address and your new address and meter readings from the place you’re moving out of and for your new place. If you bought the product online, you also have an option to visit the European’s Commission’s online dispute platform. If you suspect someone is stealing energy, do not hesitate to call this British Gas confidential helpline number. This Freephone number is available Monday to Friday: 8am – 8pm, Saturday: 8am – 6pm. If you are hard of hearing or speech impaired, you may find a textphone useful. Calls to this number will cost you no more than 01 or 02 numbers from a landline.
You can interact with them through the British Gas smartphone app.
If you want to book a breakdown appointment, you can contact this number. If you can't get it resolved simply, British Gas customers who have prepayment meters can use the number 0330 100 0303 for any queries related to Pay As You Go billing between 8am -8pm between Monday and Friday and 8am - 6pm on Saturday.
Gas and electricity distributor networksIf you need information about the companies in charge of distributing gas and electricity around the country, read our guide to gas and electricity distributors.
We have published three physical addresses for British Gas and three email addresses below.
Call 0333 414 5739 for a quote. Here are the active social media accounts for British Gas: Facebook – https://www.facebook.com/britishgas, Google Plus – https://plus.google.com/+BritishGas, LinkedIn – https://uk.linkedin.com/company/british-gas, YouTube – https://www.youtube.com/britishgas, Copyright 2020 Energycompanynumbers.co.uk. Lines are only open Monday to Friday during office hours so it’s likely to be more efficient to get an online quote - any day, any time.
To get a better idea about what they have to offer you, you can also visit our British Gas prices page to compare the tariffs that they currently have available.
You’ll get a more accurate quote if you also know how much energy you usually use in kilowatt hours (kWh). To get a quote for gas, electricity or dual fuel tariffs you just need to enter your postcode and state if you currently pay your energy bills quarterly, by monthly direct debit or on a pre-pay meter. If you are interested in a professional installation of energy meters by British Gas engineers, call this number for your new connection needs. This number will connect you directly to a textphone service, which you can use to manage your account, make payments and much more. Please note: This is an automated telephone line, so you will not have the opportunity to speak to an advisor when you call. Remember, to get a real comparison of how much you could save, give us a call and speak to a real person straightaway or compare online. Please note there is no Sunday number for British Gas. If you have an enquiry about any other products British Gas sells, such as new boilers, landlord insurance or HomeCare plans, call 0333 200 8899.
If you are unsure of your eligibility for a smart meter , call British Gas to find out more today. The email address for the British Gas customer service director is: [email protected]. British Gas customer service free number is 0800 107 0184, available 8AM-8PM Monday-Friday, and 8AM-6PM Saturday. Instead of phoning, you can go to the British Gas website at any time of the day or night. British Gas Write to British Gas to make a formal complaint, or email them for customer service assistance. 500,000 Your email address will not be published. British Gas homecare is one of the most expensive options on the market. Hive acting heating allows your smartphone, tablet or laptop have control your heating and hot water. This contact number is suitable for gas, electricity, dual fuel, billing, payment, account, appliance, breakdown, meter, smart meter, pay as you go, technical and sales enquiries. You can call 0333 200 8899 if you have a complaint about any of the British Gas HomeCare products, including annual boiler services, home insurance, cover for electrical and gas appliances, or plumbing and drains cover. Don’t turn on/off any electrical switches. British Gas Home Services has its own complaints number and address that are separate from the complaints service for gas and electricity customers.
Bear in mind that the British Gas contact number for account enquiries is not open 24 hours a day. If you have enquiries regarding your energy account contact this number. Find out everything you need to know about your British Gas account.
If you would like to take advantage of these options, details for doing so can be found further down this page. You can follow our step by step guide which details the most common issues people have with topping up and could save you having to wait on the phone. It will connect you to the dedicated sales department, who will be able to give you an accurate gas and electricity quote over the phone.
British Gas complaints free number is 0800 072 8632, available 8AM-8PM Monday-Friday, and 8AM-6PM Saturday. Their products are split into two categories: Energy, including gas and electricity, and Home Services, including boiler cover and engineer appointments. Presumably the idea of having separate complaint phone numbers is not to confuse customers but to streamline the process and get your complaint resolved as efficiently as possible. Having issues with the British Gas website?
Lines are open Monday to Friday: 8am – 8pm, and Saturday: 8am – 6pm.
You can also access the moving home section of your British Gas online account to organise your move with British Gas. European’s Commission’s online dispute platform, energy theft and what is being done about it. This will connect you to the account department.
Call British Gas 0870 280 5465. Having problems topping up your prepayment meter? If you can’t make a payment online, are struggling to view or update your account information or believe there is a technical issue with the British Gas website, the official British Gas website technical support number is 0800 048 0505. British Gas Department UK Contact Number Opening hours; Account Enquiries: 0333 202 9201: 8am-8pm Monday to Friday, 8am-6pm Saturday, Sunday 10am-4pm: Textphone: 18001 0800 072 8626: 8am-8pm Monday to Friday, 8am-6pm Saturday: Calling British Gas from Abroad +44 113 298 0900: 8am-8pm Monday to Friday, 8am-6pm Saturday: Pay As You Go Enquiries: 0330 100 0303 You can contact British Gas on this number Monday to Friday: 8am – 8pm, Saturday: 8am – 6pm. It is also suitable for both new and existing customers. The email address for British Gas customer service is [email protected]. If for whatever reason you have a complaint that you would like resolved or acknowledged by British Gas, you can communicate this in a number of ways. If you are dissatisfied with your coverage and utility billing … PO Box 4394, Dunstable, LU6 9LG. British Gas national gas emergency service free number 0800 111 999, available 24 hours a day, and 7 days a week. This customer service desk is closed on the weekends. Information about meters on commercial premises can be found on British Gas business website. This number will help you with a wide range of queries, including topping up, changing from pay as you go to direct debit and using emergency credit. For one-off repairs that are less urgent there’s a different number to call: 0333 202 9799. Utilise this number to get in touch when you are not happy with your services. If you have a question about your account, call British Gas on 0333 202 9802. British Gas gives its call centre staff a day off on Sundays so make sure you call Monday to Saturday. Unfortunately, there is no single British Gas customer service number that deals with all enquiries.
If the phone is unavailable, you also have another option to contact British Gas Green Deal through their email: email@example.com. This number is also suitable for technical assistance. If you are looking to compare different homecare plans we can offer a range of products to suit every budget.
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