As the night porter CV example indicates, you must also know and follow safety procedures, as you will work with potentially toxic and corrosive chemicals. © 2020, Bold Limited. Use effective methods to remove spills, stains, and scratches on floors, walls, and furniture. Each request is … – Good communicator who is able to understand and interpret instructions. With these tools, you can let employers know you are the candidate they want. Customise the template to showcase your experience, skillset and accomplishments, and highlight your most relevant qualifications for a new night porter job. It’s actually very simple.
Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis, Asses and review guest satisfaction via internal survey and social media, Observe liquor and food safety regulations. Night porters typically work in large facilities, performing maintenance and cleaning tasks after hours.
This Night Porter sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job.
Courteous and professional at all times, works well with others. – Physical stamina and endurance enable top performance of cleaning, moving, and set-up tasks. I like learning new things; currently, I am taking a beginner’s painting class at the local community arts center. – Extremely responsible, take pride in ensuring all details of each task are completed well.
This way, you can position yourself in the best way to get hired. temperature control, Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Concierge and Night Manager, Follow department policies, procedures and service standards, including all safety policies, Be aware of special promotions in order to increase in-house sales and revenue, Ensure that all front and back of house areas are kept in a clean and safe manner, Ensure that concierge desk is clean and well stacked at all times, Be aware of daily agenda and any V.I.P. They clean floors, vacuum carpet, and arrange furniture that was disturbed during the day. - Choose from 15 Leading Templates.
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You will need a great deal of physical stamina, as you will spend most of the night cleaning, walking, and moving furniture. Mechanically skilled and adept at operating, installing, and maintaining machinery and equipment. – Proficient in safety precautions when working with cleaning chemicals. Feel free to revise this job description to meet your specific job duties and job requirements.
The following tips will help you understand some important rules and bring your CV up to par:– List specific tasks you performed, rather than simply stating that you cleaned the building.
Inspect building for conditions that need further repair.
– Able to identify signs of problems that could turn serious in order to alert management and have action taken before issues can worsen. Free Shares Plan), Shopping discounts with many UK leading retailers, Chance to earn extra money with our Referral Scheme, Ensure orderliness and safety guidelines around the lobby and front door areas, Nigh time room service preparing the food and delivering, Driving (Full UK driving license essential, And other desk oriented jobs directed by Night supervisory team/Management team, Previous experience working in Concierge in a hotel environment, Transfer, storage and handling of guest luggage and property including Tour Group’s, Welcome guests who arrive late and take care of them, Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures, Be responsible for the hotel once the daytime managers are off duty, Takes care of the arrival and departure processes for guests, ensuring they take as little time as possible, Follows up any customer requests (wake-up calls, taxi, breakfast room service etc), Set up for breakfast and ensure the pub looks beautiful for the morning, Previous supervisory / management experience in a similar role, A Current General Manager Liquor License or able to obtain, The first point of contact for the students, on hand to assist whenever you can, Patrolling the sites and looking out for hazards to keep the properties secure and the students safe, Faced with some challenging situations so quick problem-solving and a calm head are a must, Responding to emergencies, liaising with our 24-hour emergency contact centre and the emergency services when necessary, Regular shifts with guaranteed hours each week, We`ve earned an award for "Investors in People - Gold", so you`ll be working for an employer who really cares about you and your career, Take time to relax with 25 days` holiday, An annual bonus to reward you for all your hard work, And most importantly, you`ll be working within a fun, passionate and vibrant team, Has the maturity and confidence to problem solve and make decisions without supervision, Proves to have an excellent attention to detail, Displays an exceptional personal presentation, Is proficient in both written and spoken English language, Can demonstrate an ability to exceed customer expectations, Holds a GM Certificate or is eligible to hold one, Is physically fit to carry heavy bags (20+ kg), Enjoys welcoming and conversing with guests, Is keen to help out with any duties as required, Cover the Reception desk during the hours of 11.00pm and 7.30am including check in and check out, phones etc, Cross check and balance work completed during the day for all outlets on a shift basis, Ensure accurate charges for room revenues on a daily basis, Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis, Prepare daily flash report and distribute, Control after-hours access to the property and maintaining strict security procedures to ensure guest confidentiality and safety, Chief Warden of the hotel in emergency situations, Supervise night cleaner and night concierge, Assisting guests with queries on places of interest, directions, dining options, transport, weather etc, Transferring, storage and handling of guest luggage and property, Parking and retrieving guest cars as part of the property's valet service, Cleaning of public and back of house areas as required, Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required, Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties, Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy, Serve Drinks in the bar & Rooms Service orders, Assist the Night Manager with Night Audit process, More than 250 properties in countries throughout the worldMore than 230 million cookies have been served, and still baking!Hotel chain continues to grow rapidlyFeatures the signature Sweet Dreams™ Sleep Experience, Previous experience working within a hotel / driving position.
– Knowledgeable about appropriate and effective cleaning methods and supplies.
Use this night porter CV template as the starting point for your own job-winning CV!
Create a Resume in Minutes with Professional Resume Templates. Ensure compliance with occupational Health and Safety regulations, Collate and print international newspapers, Control after-hours access to the property, Attending to all incoming calls in a professional and polite manner, Assisting guests with queries on places of interest, directions, dining options, transport, weather, etc, Parking and retrieve guest cars as part of the property's valet service, Taking, preparing, collecting and delivering Room Service orders, Cleaning the hotel public and back of house areas, Maintaining strict security procedures to ensure guest confidentiality and safety, Ensuring that all kitchen and back of house areas are kept clean and all equipment within the kitchen area is cleaned in accordance with the cleaning schedule, Ensure that ovens are cleaned on a regular basis, Report any maintenance and, or, hazard issues to the supervisor on duty, Carry out any other reasonable task set by the Hotel's Management, Previous kitchen portering experience in similar role, Setting up conference rooms to Hilton standards, Room service food orders from the 24hr menu including breakfast orders up until 07:00, Collect breakfast cards, room service trays from all floors during the night ready for the next day, Deliver express check out bill and newspapers to guest rooms, Basic reception duty’s including checking in and out guests, answering overnight phone calls, General cleaning of reception and front of house areas, Helping the Night manager and assistant Night manager with any other reasonable tasks, Setting of C&E areas as required, lifting and handling, Carry out general cleaning as directed to include sweeping, mopping up, , and emptying of rubbish bins and boxes ensuring placement in the correct containers, Ensuring that all front of house and back of house areas are kept clean and ready for guests/team members the following day, Review of all end of day revenues against logged reports/receipts, Investigate any anomalies found between daily reports and revenues, Coach the Night Managers in ensuring the accurate completion of systems, processes, and procedures, Pride in ensuring the accuracy of work and actively encourages the same standard fromTeam Members, Computer literate, with intermediate to advanced knowledge of Microsoft Excel, Understanding of the responsibilities of other areas within the Finance Department, Assist Guests with luggage and other requests, as necessary, Deliver guest mail, newspapers and express check out bills to rooms, Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts, Carry out general cleaning duties of public and back areas of the hotel, Taking orders and preparing room service from the 24hr menu, Serving drinks to guests during the night if required, Assisting guests at check in/out with any special requests and helping with luggage, Previous experience working within a Hotel Reception or similar environment preferred, Have an exceptional personal presentation, Have excellent written and spoken English skills, Knowledge of Queenstown and the surrounding areas is an advantage, Enjoy welcoming and conversing with guests, Be keen to help out with any duties as required, Have a minimum of 6 months experience in a front line customer service role, Have experienced working nights and/or a commercial cleaning stablishment, Previous experience working with Opera or similar PMS is desirable, Helping out with taking and preparing room service orders and in the mornings assisting our breakfast team (if required), Assist the Night Manager on duty with any reasonable requests, Welcome Guests on arrival and assist with their luggage, Provide a driving service to Guests, as required, Stay current on all hotel services as well as VIP requirements and special events, Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity, Comply with all hotel security, fire regulations and Health & Safety legislation, Previous driving experience preferably in the hotel, leisure or retail sector, Possession of a clean driving licence/record, Receive and deliver mail, messages & newspapers, Support other hotel departments when required, Deliver amenities to rooms as requested by guests (pillows, toothbrushes etc), Current NSW Responsible Service of Alcohol card, A competitive industry wage and generous annual leave benefits, Meetings and events setting up of function rooms, Carry out general cleaning as directed to include bar and lounge areas,back of reception and emptying of rubbish bins, Security floor walks 2 per night making sure hotel is locked down over night, collect breakfast cards, room service trays, Deliver express check out bills, newspapers and room service breakfasts before 07:00, Bar service and food orders with in the over night menu, Ensure that Manager on duty are kept fully aware of any relevant feedback from either the customers or other departments, Assist with room moves and luggage deliveries and man the Front Door, following all standard operating procedures, Maintain public areas and all equipment in immaculate condition, Previous reception or porter experience working at night in a similar luxury environment, A clean EU/UK full driving licence which has been held for a minimum of 2 years with no accidents or insurance claims in the past 3 years, Have a high standard of personal presentation, Be someone who wants to learn and develop, Enjoy one of the best night jobs available. It’s actually very simple. All rights reserved. Click here to read more.
There are plenty of opportunities to land a Night Porter job position, but it won’t just be handed to you.
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